Phone numbers and contacts for residential and commercial city services in Toronto, Ontario — water, garbage, snow removal, noise, parking, streetlights, traffic signals and more.
Moving to or within Toronto? Set up (or transfer) your electricity and natural gas before closing or move-in day.
| Utility | Provider & contact |
|---|---|
| ⚡ Electricity (Hydro) |
Toronto Hydro 416-542-8000 · torontohydro.com Moving? Start / stop / transfer service → |
| 🔥 Natural Gas |
Enbridge Gas 1-877-362-7434 · enbridgegas.com Moving? Update your gas account → |
Quick-reference city service guides for Toronto (PDF, courtesy of TRREB).
⬇ Residential services (PDF) ⬇ Commercial services (PDF)Common household municipal issues in Toronto and who to contact.
| Service / Issue | Who to contact |
|---|---|
| Low water pressure | 311 / 416-392-2489City of Toronto |
| No water | 311 / 416-392-2489City of Toronto |
| Water quality / funny taste or smell | 311 / 416-392-2489City of Toronto |
| Drain or sewer backup | 311 / 416-392-2489City of Toronto |
| Garbage collection | 311 / 416-392-2489City of Toronto |
| Recycling collection | 311 / 416-392-2489City of Toronto |
| Yard waste collection | 311 / 416-392-2489City of Toronto |
| Collection calendar | 311 / 416-392-2489City of Toronto |
| Hazardous waste drop-off | 311 / 416-392-2489City of Toronto |
| Bulky / special pick-up | 311 / 416-392-2489City of Toronto |
| Noise complaints | 311 / 416-392-2489City of Toronto |
| Street parking & permits | 311 / 416-392-2489City of Toronto |
| Parking enforcement | 311 / 416-392-2489City of Toronto |
| Street not plowed | 311 / 416-392-2489City of Toronto |
| Street not salted | 311 / 416-392-2489City of Toronto |
| Litter & debris removal | 311 / 416-392-2489City of Toronto |
| Animal services | 311 / 416-392-2489City of Toronto |
| Property standards | 311 / 416-392-2489City of Toronto |
Municipal issues affecting businesses, streets and public spaces in Toronto.
| Service / Issue | Who to contact |
|---|---|
| Street lights out | 311 / 416-392-2489City of Toronto |
| Traffic signals not working | 311 / 416-392-2489City of Toronto |
| Missing or damaged traffic signs | 311 / 416-392-2489City of Toronto |
| A-frame / portable sign complaints | 311 / 416-392-2489City of Toronto |
| Sidewalk issues | 311 / 416-392-2489City of Toronto |
| Litter on streets / overflowing bins | 311 / 416-392-2489City of Toronto |
| Graffiti removal | 311 / 416-392-2489City of Toronto |
| Broken parking meters | 311 / 416-392-2489City of Toronto |
| Road closures | 311 / 416-392-2489City of Toronto |
| Water main breaks | 311 / 416-392-2489City of Toronto |
| Business licensing | 311 / 416-392-2489City of Toronto |
| Commercial property standards | 311 / 416-392-2489City of Toronto |
Quick answers about municipal contacts in Toronto.
Electricity in Toronto is distributed by Toronto Hydro. To start, stop, or transfer service when moving, call 416-542-8000 or visit torontohydro.com.
Natural gas in Toronto is supplied by Enbridge Gas. Set up or transfer your gas account at enbridgegas.com or call 1-877-362-7434.
For most Toronto municipal services, call 311 / 416-392-2489 or visit https://www.toronto.ca/.
In Toronto, water issues are handled by the City — call 311.
Report streetlight and traffic signal issues to the City of Toronto at 311, which will triage the request (some signals on regional roads are handled by City of Toronto).
Garbage and recycling collection in Toronto is handled by the city. Call 311 / 416-392-2489.
Noise complaints and parking enforcement are handled by the City of Toronto. Call 311 / 416-392-2489 (for active emergencies always call 911).
Helpful real estate tools and guides for Toronto buyers, sellers and homeowners.
Contact Tej Thakor, Broker of Record at Royal LePage Terra Realty, for professional real estate guidance across the GTA and surrounding areas — in English, Hindi & Gujarati.
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