Phone numbers and contacts for residential and commercial city services in Richmond Hill, Ontario — water, garbage, snow removal, noise, parking, streetlights, traffic signals and more.
Moving to or within Richmond Hill? Set up (or transfer) your electricity and natural gas before closing or move-in day.
| Utility | Provider & contact |
|---|---|
| ⚡ Electricity (Hydro) |
Alectra Utilities 1-833-253-2872 · alectrautilities.com Moving? Start / stop / transfer service → |
| 🔥 Natural Gas |
Enbridge Gas 1-877-362-7434 · enbridgegas.com Moving? Update your gas account → |
Quick-reference city service guides for Richmond Hill (PDF, courtesy of TRREB).
⬇ Residential services (PDF) ⬇ Commercial services (PDF)Common household municipal issues in Richmond Hill and who to contact.
| Service / Issue | Who to contact |
|---|---|
| Low water pressure | 1-877-464-9675York Region |
| No water | 1-877-464-9675York Region |
| Water quality / funny taste or smell | 1-877-464-9675York Region |
| Drain or sewer backup | 1-877-464-9675York Region |
| Garbage collection | 905-771-8800Richmond Hill |
| Recycling collection | 905-771-8800Richmond Hill |
| Yard waste collection | 905-771-8800Richmond Hill |
| Collection calendar | 905-771-8800Richmond Hill |
| Hazardous waste drop-off | 905-771-8800Richmond Hill |
| Bulky / special pick-up | 905-771-8800Richmond Hill |
| Noise complaints | 905-771-8800Richmond Hill |
| Street parking & permits | 905-771-8800Richmond Hill |
| Parking enforcement | 905-771-8800Richmond Hill |
| Street not plowed | 905-771-8800Richmond Hill |
| Street not salted | 905-771-8800Richmond Hill |
| Litter & debris removal | 905-771-8800Richmond Hill |
| Animal services | 905-771-8800Richmond Hill |
| Property standards | 905-771-8800Richmond Hill |
Municipal issues affecting businesses, streets and public spaces in Richmond Hill.
| Service / Issue | Who to contact |
|---|---|
| Street lights out | 905-771-8800Richmond Hill |
| Traffic signals not working | 905-771-8800Richmond Hill |
| Missing or damaged traffic signs | 905-771-8800Richmond Hill |
| A-frame / portable sign complaints | 905-771-8800Richmond Hill |
| Sidewalk issues | 905-771-8800Richmond Hill |
| Litter on streets / overflowing bins | 905-771-8800Richmond Hill |
| Graffiti removal | 905-771-8800Richmond Hill |
| Broken parking meters | 905-771-8800Richmond Hill |
| Road closures | 905-771-8800Richmond Hill |
| Water main breaks | 1-877-464-9675York Region |
| Business licensing | 905-771-8800Richmond Hill |
| Commercial property standards | 905-771-8800Richmond Hill |
Quick answers about municipal contacts in Richmond Hill.
Electricity in Richmond Hill is distributed by Alectra Utilities. To start, stop, or transfer service when moving, call 1-833-253-2872 or visit alectrautilities.com.
Natural gas in Richmond Hill is supplied by Enbridge Gas. Set up or transfer your gas account at enbridgegas.com or call 1-877-362-7434.
For most Richmond Hill municipal services, call 905-771-8800 or visit https://www.richmondhill.ca/. Water, wastewater and garbage are handled by York Region at 1-877-464-9675.
Water and wastewater in Richmond Hill are managed by York Region. Call 1-877-464-9675 or visit their website.
Report streetlight and traffic signal issues to the City of Richmond Hill at 905-771-8800, which will triage the request (some signals on regional roads are handled by York Region).
Garbage and recycling collection in Richmond Hill is handled by the city. Call 905-771-8800.
Noise complaints and parking enforcement are handled by the City of Richmond Hill. Call 905-771-8800 (for active emergencies always call 911).
Helpful real estate tools and guides for Richmond Hill buyers, sellers and homeowners.
Contact Tej Thakor, Broker of Record at Royal LePage Terra Realty, for professional real estate guidance across the GTA and surrounding areas — in English, Hindi & Gujarati.
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