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Region of Peel

Caledon City Services & Municipal Contacts

Phone numbers and contacts for residential and commercial city services in Caledon, Ontario — water, garbage, snow removal, noise, parking, streetlights, traffic signals and more.

City of Caledon

311 / 905-584-2272caledon.ca

Water & Waste · Region of Peel

905-791-7800peelregion.ca

Emergency

911Police · Fire · Ambulance (life-threatening)

Set Up Your Utilities — Hydro & Gas

Moving to or within Caledon? Set up (or transfer) your electricity and natural gas before closing or move-in day.

UtilityProvider & contact
⚡ Electricity (Hydro) Alectra Utilities
1-833-253-2872 · alectrautilities.com Moving? Start / stop / transfer service →
🔥 Natural Gas Enbridge Gas
1-877-362-7434 · enbridgegas.com Moving? Update your gas account →

Downloadable Resources

Quick-reference city service guides for Caledon (PDF, courtesy of TRREB).

⬇ Residential services (PDF) ⬇ Commercial services (PDF)

Residential City Services

Common household municipal issues in Caledon and who to contact.

Service / IssueWho to contact
Low water pressure 905-791-7800Region of Peel
No water 905-791-7800Region of Peel
Water quality / funny taste or smell 905-791-7800Region of Peel
Drain or sewer backup 905-791-7800Region of Peel
Garbage collection 905-791-7800Region of Peel
Recycling collection 905-791-7800Region of Peel
Yard waste collection 905-791-7800Region of Peel
Collection calendar 905-791-7800Region of Peel
Hazardous waste drop-off 905-791-7800Region of Peel
Bulky / special pick-up 905-791-7800Region of Peel
Noise complaints 311 / 905-584-2272Caledon
Street parking & permits 311 / 905-584-2272Caledon
Parking enforcement 311 / 905-584-2272Caledon
Street not plowed 311 / 905-584-2272Caledon
Street not salted 311 / 905-584-2272Caledon
Litter & debris removal 311 / 905-584-2272Caledon
Animal services 311 / 905-584-2272Caledon
Property standards 311 / 905-584-2272Caledon

Commercial City Services

Municipal issues affecting businesses, streets and public spaces in Caledon.

Service / IssueWho to contact
Street lights out 311 / 905-584-2272Caledon
Traffic signals not working 311 / 905-584-2272Caledon
Missing or damaged traffic signs 311 / 905-584-2272Caledon
A-frame / portable sign complaints 311 / 905-584-2272Caledon
Sidewalk issues 311 / 905-584-2272Caledon
Litter on streets / overflowing bins 311 / 905-584-2272Caledon
Graffiti removal 311 / 905-584-2272Caledon
Broken parking meters 311 / 905-584-2272Caledon
Road closures 311 / 905-584-2272Caledon
Water main breaks 905-791-7800Region of Peel
Business licensing 311 / 905-584-2272Caledon
Commercial property standards 311 / 905-584-2272Caledon

Caledon City Services — FAQs

Quick answers about municipal contacts in Caledon.

Who is the electricity (hydro) provider in Caledon?

Electricity in Caledon is distributed by Alectra Utilities. To start, stop, or transfer service when moving, call 1-833-253-2872 or visit alectrautilities.com.

Who is the natural gas provider in Caledon?

Natural gas in Caledon is supplied by Enbridge Gas. Set up or transfer your gas account at enbridgegas.com or call 1-877-362-7434.

Who do I call for city services in Caledon?

For most Caledon municipal services, call 311 / 905-584-2272 or visit https://www.caledon.ca/. Water, wastewater and garbage are handled by Region of Peel at 905-791-7800.

Who do I call for low water pressure or a water main break in Caledon?

Water and wastewater in Caledon are managed by Region of Peel. Call 905-791-7800 or visit their website.

How do I report a broken streetlight or traffic signal in Caledon?

Report streetlight and traffic signal issues to the City of Caledon at 311 / 905-584-2272, which will triage the request (some signals on regional roads are handled by Region of Peel).

Who handles garbage collection in Caledon?

Garbage, recycling and yard-waste collection in Caledon are handled by Region of Peel. Call 905-791-7800 for collection calendars and missed-pickup reports.

How do I report a noise complaint or parking issue in Caledon?

Noise complaints and parking enforcement are handled by the City of Caledon. Call 311 / 905-584-2272 (for active emergencies always call 911).

Related Resources

Helpful real estate tools and guides for Caledon buyers, sellers and homeowners.

Buying or selling in Caledon? → Free Home Evaluation → Buyer Resources → Thinking About Selling → First-Time Buyer Seminar → Mortgage Calculator → GTA Community Guides → All Ontario City Services →

Buying, selling, investing or leasing in Ontario?

Contact Tej Thakor, Broker of Record at Royal LePage Terra Realty, for professional real estate guidance across the GTA and surrounding areas — in English, Hindi & Gujarati.

This page is provided for informational purposes only. Municipal services, contact numbers, websites, and procedures may change without notice. Users should verify information directly with the City of Caledon or Region of Peel before relying on it. For any life-threatening emergency, call 911. Quick-reference PDFs courtesy of the Toronto Regional Real Estate Board (TRREB).
Call Tej Now 647-684-1731 · Available Mon–Sat