Phone numbers and contacts for residential and commercial city services in Burlington, Ontario — water, garbage, snow removal, noise, parking, streetlights, traffic signals and more.
Moving to or within Burlington? Set up (or transfer) your electricity and natural gas before closing or move-in day.
| Utility | Provider & contact |
|---|---|
| ⚡ Electricity (Hydro) |
Alectra Utilities 1-833-253-2872 · alectrautilities.com Moving? Start / stop / transfer service → |
| 🔥 Natural Gas |
Enbridge Gas 1-877-362-7434 · enbridgegas.com Moving? Update your gas account → |
Quick-reference city service guides for Burlington (PDF, courtesy of TRREB).
⬇ Residential services (PDF) ⬇ Commercial services (PDF)Common household municipal issues in Burlington and who to contact.
| Service / Issue | Who to contact |
|---|---|
| Low water pressure | 311 / 905-825-6000Halton Region |
| No water | 311 / 905-825-6000Halton Region |
| Water quality / funny taste or smell | 311 / 905-825-6000Halton Region |
| Drain or sewer backup | 311 / 905-825-6000Halton Region |
| Garbage collection | 311 / 905-825-6000Halton Region |
| Recycling collection | 311 / 905-825-6000Halton Region |
| Yard waste collection | 311 / 905-825-6000Halton Region |
| Collection calendar | 311 / 905-825-6000Halton Region |
| Hazardous waste drop-off | 311 / 905-825-6000Halton Region |
| Bulky / special pick-up | 311 / 905-825-6000Halton Region |
| Noise complaints | 311 / 905-335-7777Burlington |
| Street parking & permits | 311 / 905-335-7777Burlington |
| Parking enforcement | 311 / 905-335-7777Burlington |
| Street not plowed | 311 / 905-335-7777Burlington |
| Street not salted | 311 / 905-335-7777Burlington |
| Litter & debris removal | 311 / 905-335-7777Burlington |
| Animal services | 311 / 905-335-7777Burlington |
| Property standards | 311 / 905-335-7777Burlington |
Municipal issues affecting businesses, streets and public spaces in Burlington.
| Service / Issue | Who to contact |
|---|---|
| Street lights out | 311 / 905-335-7777Burlington |
| Traffic signals not working | 311 / 905-335-7777Burlington |
| Missing or damaged traffic signs | 311 / 905-335-7777Burlington |
| A-frame / portable sign complaints | 311 / 905-335-7777Burlington |
| Sidewalk issues | 311 / 905-335-7777Burlington |
| Litter on streets / overflowing bins | 311 / 905-335-7777Burlington |
| Graffiti removal | 311 / 905-335-7777Burlington |
| Broken parking meters | 311 / 905-335-7777Burlington |
| Road closures | 311 / 905-335-7777Burlington |
| Water main breaks | 311 / 905-825-6000Halton Region |
| Business licensing | 311 / 905-335-7777Burlington |
| Commercial property standards | 311 / 905-335-7777Burlington |
Quick answers about municipal contacts in Burlington.
Electricity in Burlington is distributed by Alectra Utilities. To start, stop, or transfer service when moving, call 1-833-253-2872 or visit alectrautilities.com.
Natural gas in Burlington is supplied by Enbridge Gas. Set up or transfer your gas account at enbridgegas.com or call 1-877-362-7434.
For most Burlington municipal services, call 311 / 905-335-7777 or visit https://www.burlington.ca/. Water, wastewater and garbage are handled by Halton Region at 311 / 905-825-6000.
Water and wastewater in Burlington are managed by Halton Region. Call 311 / 905-825-6000 or visit their website.
Report streetlight and traffic signal issues to the City of Burlington at 311 / 905-335-7777, which will triage the request (some signals on regional roads are handled by Halton Region).
Garbage, recycling and yard-waste collection in Burlington are handled by Halton Region. Call 311 / 905-825-6000 for collection calendars and missed-pickup reports.
Noise complaints and parking enforcement are handled by the City of Burlington. Call 311 / 905-335-7777 (for active emergencies always call 911).
Helpful real estate tools and guides for Burlington buyers, sellers and homeowners.
Contact Tej Thakor, Broker of Record at Royal LePage Terra Realty, for professional real estate guidance across the GTA and surrounding areas — in English, Hindi & Gujarati.
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